Why Choose In Her Hands?

Why Choose In Her Hands?

At In Her Hands, we believe that exceptional care starts with exceptional training. That’s why every caregiver who joins our team goes through a comprehensive and rigorous training manual, designed to ensure they are fully prepared to deliver safe, compassionate, and professional care to every client.

This training isn’t just a formality, it’s a standard of excellence we uphold to give our clients and their families peace of mind. By covering critical areas such as personal care, infection control, specialized support, and professionalism, our caregivers are equipped with the skills and confidence needed to handle every situation with dignity and respect.

What makes our training different is that it’s not a “one-time” process. We invest in ongoing learning, certifications, and refresher modules so that our team always stays updated on the best caregiving practices.

Through this training, we ensure that:

  • Every caregiver understands safety, confidentiality, and proper reporting protocols.

  • Clients receive support with dignity and respect in daily activities like grooming, feeding, and mobility.

  • Families can trust that infection control and health safety standards are strictly followed.

  • Specialized care, including dementia, Alzheimer’s, and developmental support, is provided with sensitivity.

  • Caregivers maintain professionalism, manage stress effectively, and communicate with families to create a collaborative environment.

This detailed and structured approach shows that when you choose In Her Hands, you’re not just hiring a caregiver, you’re choosing a team that values trust, compassion, and excellence in every interaction.

Because your loved one deserves more than care. They deserve quality care you can count on.

Caregiver Training Manual

For CNAs, HHAs, and PCAs at In Her Hands.

  • Mission, vision, and values of the agency

  • Code of conduct & professional boundaries

  • Confidentiality & HIPAA basics (non-clinical compliance)

  • Reporting procedures (incidents, concerns, changes in client condition)

  • Safety protocols (fire, emergency contacts, home safety checklists)

  • Bathing, grooming, and dressing assistance

  • Toileting & incontinence care with dignity

  • Safe feeding practices & meal support

  • Mobility assistance (transfers, gait belts, safe walking)

  • Skin care & pressure sore prevention (basic observation only, no medical treatment)

  • Proper hand hygiene

  • Cleaning & sanitizing client spaces

  • Safe food handling & storage

  • Universal precautions (gloves, masks, proper disposal of waste)

  • Fall prevention strategies in the home

  • Dementia & Alzheimer’s care techniques

  • Effective communication with clients who have memory loss

  • Supporting clients with developmental disabilities

  • Cultural sensitivity & respect for diversity

  • Building trust and rapport

  • Active listening & emotional support

  • Encouraging independence and dignity

  • Social activities & engagement ideas

  • Time management and punctuality

  • Handling caregiver stress & burnout prevention

  • Team communication (with supervisors, families, and coworkers)

  • Importance of documentation & reporting

  • Completion certificate after orientation & training modules
  • Ongoing monthly/quarterly in-services (short refresher courses)
  • Annual competency review for all caregivers
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